Refund policy

We hope you are delighted with your purchase. However, if for any reason you are not fully satisfied, you may return your item(s) for a refund.

Please notify us by email within 14 days of receiving your order. Items must be returned in their original condition, along with the invoice, noting the reason for return to: Scandelaia Olive Oil, The Old Rectory, Newton Toney, Salisbury, Wiltshire SP4 0HA.

Refunds will be processed using the original method of payment.

We are committed to resolving any concerns promptly and to your satisfaction. If you have a complaint, please email us at: info@scandelaia.co.uk